Cancellation & Refund Policy

At Mulberry Farm, the whole property is booked by one group per day. Once your date is held with the advance, that date is blocked for everyone else — which is why cancellations follow the schedule below. This is the same policy we put in writing with every booking confirmation.

1. Booking & Advance
   A booking is confirmed when 40% of the total amount is paid by UPI or bank transfer. The balance is due on or before the day of the event. All rates are subject to 18% GST.
2. Refund on Cancellation
   Refunds on the advance depend on when you cancel:
   • More than 30 days before the booked date — the advance is refunded in full, less any bank/transfer charges
   • Between 30 and 14 days before the booked date — 50% of the advance is refunded
   • Less than 14 days before the booked date — the advance is not refundable; however, we will try to move your booking to another available date instead
3. Non-Refundable Scenarios
   We do not offer refunds in the following situations:
   • Cancellation requests made less than 14 days before the booked date (date transfer may be offered as above)
   • No-shows on the day of the booking
   • Early departure or unused hours within a booking
   • Weather conditions, since the living room and covered veranda remain available as the indoor fallback
4. How to Request a Cancellation or Refund
   To cancel a booking, please contact us at:
   • 📧 Email: info@mulberryfarm.in
   • 📞 Phone / WhatsApp: +91 95990 40403
   Please provide your full name, booked date and the reason for cancellation. If your request meets the eligibility criteria, the refund will be credited within 7 business days to the original method of payment.
5. Modifications to This Policy
   Mulberry Farm reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page. The policy stated in your written booking confirmation applies to that booking.